Monthly Archives: September 2009

BART ticket machine user experience

I was at the San Francisco airport, confused, staring at a BART ticket machine. I was on my way to a User Experience conference. So it should come as no surprise that User Experience was top-of-mind (well, it’s always top-of-mind). … Continue reading

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To T or not to T

I recently took the T (MBTA subway in Boston) to and from Logan airport. On the other end of my journey I took BART to and from the airport in San Francisco. How can it be that it’s a half-hour … Continue reading

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When an iPhone isn’t enough

Sometimes, typing notes into an iPhone draws the wrong kind of attention. Like in church (although this is not a rule…and it’s probably becoming more accepted—it’s more an issue of my feeling self-conscious). So…what’s the alternative? Well—In my case, it’s … Continue reading

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