by Al Belote | Oct 30, 2008 | design
What happens at zero? Any of us who live in an urban area are probably familiar with the crossing signals that give you a handy little countdown of how many seconds you have left as you cross the street. BUT, exactly what happens when the counting is done is a bit of...
by Al Belote | Aug 27, 2007 | design
I was in Washington, D.C. for a User Experience conference, so it’s fitting that, while out with some fellow UXers there was a run-in with bad user experience. And as you might expect, we ruthlessly picked apart our victim, a Metro farecard vending machine. The...
